Dear Ben,

We want to thank you for the wonderful experience of having our 25 pieces of loose kitchen tile repaired, cleaned and reinstalled. It looks absolutely wonderful and are very satisfied with your work.

We checked with the ROC numbers provided and it was all very positive. From the very start of your coming over to our home and meeting you, we were impressed and felt very comfortable in our selection of who we would ultimately choose to do our flooring for us.

The knowledge, expertise, and friendliness of you were very much appreciated. You were very conscientious of the work you were doing, and we were very pleased with the fact you made sure we were satisfied every step of the way. We truly were happy that you attempted to keep the dust as limited as possible inside the house.

I’m hoping you get more business for our area here in Sunland Village East as I had your business entered on the HOA office contractor’s listing as a reference for all the residents who live here.

Please feel free to use our location as a reference for others.

Sincerely,